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Cookiepolicy

Customer service

Use of cookies

We use cookies when offering electronic services. A cookie is a simple small file that is sent along with pages from this website and stored by your browser on your computer's hard drive. We use cookies to remember your settings and preferences. You can disable these cookies via your browser, see for example this explanation by the Consumers' Association for an explanation.  

Click behavior and visitor data

General visitor data is kept on the website. In this context, in particular the IP address of your internet connection, any user name, the time of retrieval and data sent by the browser of a visitor can be registered and used for statistical analyzes of visit and click behavior on the website.

We try to anonymize these data as much as possible. This information is not provided to third parties.

Google Analytics

We use Google Analytics to keep track of how users use the website. The information thus obtained, including the anonymized address of your internet connection (IP address), is transferred to and stored by Google on servers in the United States. Read the Google privacy policy for more information, as well as the specific privacy policy of Google Analytics.     

Google uses this information to keep track of how our website is used, to provide us with reports about the website and to provide its advertisers with information about the effectiveness of their campaigns. Google can provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. We have no influence on this. We have not allowed Google to use the obtained analytics information for other Google services.

Facebook Pixel

We use Facebook Pixel to keep track of how users use the website. The information thus obtained, including the anonymized address of your internet connection (IP address), is transferred to and stored by Facebook on servers in the United States. Read the privacy policy of Facebook for more information, as well as specific privacy policies of Facebook Pixel.         

Hotjar

We use Hotjar to analyze the behavior of visitors to our website. This way we can see which buttons are clicked and how a visitor navigates through the site. With Hotjar it is possible to make an anonymous recording of your visit. Hotjar does not show payment information, personal data or other personal data. The data is not provided to third parties. 

Twitter, Linkedin , Pinterest and Google+

This site includes buttons to promote or share pages on social networks Twitter, Linkedin , Pinterest and Google+. These buttons are realized by code provided by Twitter, Linkedin , Pinterest and Google+ itself. This code places a cookie, among other things.